Frequently Asked Questions

Hey friend! You've got questions and we've got answers! Check out our most frequently asked questions here. If you still need help then send an email to us at info@thenilelist.com, we'd love to hear from you!

Nile Tastemakers Tribe

After our debut holiday box, our quarterly plan follows the following schedule: 

  • The subscription fee is charged on March 1st, 2021, and boxes are mailed out on March 15th, 2021.
  • The subscription fee is charged on June 1st, 2021, and boxes are mailed out on June 15th, 2021.
  • The subscription fee is charged on September 1st, 2021, and boxes are mailed out on September 15th, 2021.

Each box will be a different theme that we'll let you know ahead of time!

By joining the Nile Tastemakers Tribe, you're on your way to buy from Black businesses all the time!

Our membership includes our Nile Tastemakers Box - a specially curated subscription from a sample of Black-owned businesses - sent to you every 4 months, and exclusive discounts to use while shopping with Black businesses that only Tastemaker Tribe members can access. Plus, we'll be doing weekly giveaways for our members and members only! As Nile grows and debuts new features, you'll get first access.

If you're signed up for the quarterly subscription, you are able to request a refund up to 10 days after the quarterly plan charge is set to occur. However, in order to secure the subscription price (as opposed to the price of the one-off box), you must be enrolled as a Nile Tastemakers Tribe member for at least 2 billing cycles.

Any cancellations of the subscription prior to the fulfillment of the member's second box will result in a refund that is reduced to account for the cost of a one-off box.

Pricing

Each Nile Box has a variety of products from Black-owned businesses that we know you'll love! We curate, create, and deliver 5-7 items to you with $100+ value at $60. If you join our Nile Tastemakers Tribe, you'll get a Nile Box every quarter and access to an amazing community for $60 (plus shipping and service fees), every 4 months. 

Want to taste-test before you join our Tribe? That's fine! Get a one-off Nile Tastemakers Box for $69 (plus shipping and service fees). 

Other

Like, DUH!!! We made this to be gifted! At this time you can only gift a one-off box. You should definitely run and tell ya frans and ya family about Black-owned brands this season by sending them a box right now! Just be sure to fill in the details of the recipient and make a note that it's a gift!

We will send you an email once your box has been shipped. Expect to receive your Nile Box 5-7 days after you've received your confirmation email. If you do not receive your box, please contact us at info@thenilelist.com.

Not yet! But sign up for the Nile Tastemakers Tribe membership and you will soon be able to give us preferences so that we can tailor your box to your own dope tastes. Don't worry, though. The Nile Team has impeccable taste! We will ask you for gender preferences in case we have gendered items in the box.

Love what you got? Great! That's what we like to hear! Our curation card will include instructions for how to enjoy the items in your box, and also buy more!

Returns

We're so sorry to hear that you didn't get your box in one piece! At this time, returns or refunds are not available. If an item is defective, please contact Nile to receive a credit towards your next Nile Tastemakers Box.